About the idea
What is WeWorkDone?
A USA & Canada marketplace connecting people who need physical work done with local trade professionals.
How does this help humanity?
It reduces time-to-help for home emergencies, supports independent trades with 0% commission on earnings, keeps money local, and encourages safer hiring through verification expectations and on-platform communication.
Who is it for?
Homeowners, small businesses, property managers, and skilled tradespeople (plumbing, electrical, HVAC, landscaping, cleaning, moving, specialty trades, and more).
Hiring
Is posting a job free?
Yes. Customers post and hire free.
How do I find the right trade?
Type what you need in the homepage search bar. The AI helper maps natural language (e.g. “basement leak”) to the best trade category for USA/Canada physical work.
Can I hire in Canada?
Yes. The marketplace serves both the United States and Canada.
What if a pro asks to pay outside the app?
Decline and report it. Off-platform payments can void protections and violate rules.
Pros & verification
How do I become a pro?
Sign up as a provider, complete profile/onboarding (license, insurance, background consent where required), then bid on jobs.
Do you take a commission?
No. Pros keep 100% of job earnings. Optional subscription plans increase daily bid limits.
What licenses matter?
Requirements vary by US state and Canadian province/trade (e.g., electrical, gas, Red Seal). Always follow local law; WeWorkDone prompts verification during onboarding.
Payments (Stripe)
How do payments work?
The product is built for Stripe Checkout / Stripe Connect. When keys and Payment Links are connected, plan upgrades and payouts run through Stripe. Until then, checkout may show demo mode.
Are card details stored on WeWorkDone servers?
No — Stripe hosts sensitive card data when Checkout/Elements are enabled.
Support & phone AI
How do I contact support?
Use the on-site Support widget (chat/call/FAQ), email support@weworkdone.com, or dial +1 (888) 939-3736.
What is the AI phone helper?
A free in-browser voice agent using Web Speech APIs that answers from marketplace policy and can collect callback details. Real PSTN calling needs Twilio/Telnyx credentials with an open-source agent layer such as Patter.
Privacy & policy
What privacy laws apply?
USA: CCPA and applicable state privacy laws. Canada: PIPEDA. Email privacy@weworkdone.com for access/deletion requests.
Where are Terms and full rules?
See /rules inside the app for Terms, Privacy summary, customer/pro rules, and verification FAQ.
Can I delete my account/data?
Yes — request deletion via privacy@weworkdone.com. Some records may be retained where legally required (transactions, disputes).